It was convenient for us as we went to an event close by to this hotel and it's also very close to the airport. You definitely get what you pay for. It's quite cheap, smelly, but it was clean and safe.
(3)
Valerie G.
Ok so let's be honest this hotel could've earned anywhere from 2-4 stars. Yes, I've definitely experiences better but, for the price, certainly not in NYC! Yes, it's just A-OK as far as the amenities but, really, it's the service that made me a fan of this hotel and, most importantly, this hotel was extremely wheelchair accessible and friendly, which is something that NYC generally lacks so they earned that 4th star. On check-in day, they picked us up at LGA with a wheelchair accessible van, which was great, and let us check in early, which was also convenient. Our room faced the airport and, as a SUPER light sleeper, I can guarantee that their windows are completely soundproof (unless you leave them open, duh!) Yes, the building is old and the carpets could use upgrading, but the AC was fully functional (so much so that I had to wake up during the night to turn it off) though, to be fair, my mom who was staying in another room did complain about her room temperature. Our room was wheelchair accessible with a roll-in shower so we had no experience with the shower head since ours was handheld and adjustable. Although their free continental breakfast is highly disappointing, they offer free wifi which makes up for it. Now onto the best part: service, service, service. The front desk staff was so helpful and always smiling. The Food/Bar manager personally took care of us during a very busy breakfast morning, finding us a little nook in the corner where people wouldn't walk into my friend's wheelchair while he ate breakfast. My only gripe? When you have them call a "cab" for you they call a lincoln town car - and they're usually overpriced. My advice, if you have to go into Manhattan often, take their shuttle to LGA and catch a yellow cab there instead.
(4)
Tyler W.
After having to find a quick hotel for the last two nights of a 3 night stay in NYC for a music festival we decided on the Laguardia Airport Hotel as it was relatively a cheaper option than most locations in NYC. I gave the hotel a 2 star rating because while most of the staff was friendly, sometimes they didn't go above and beyond and some services and necessities were lacking. Some examples of the problems included a very short shower head (I'm 6'0 and it was at my chin), a near impossible task of reaching a medium between a boiling shower and a ice cold one, a broken movie ordering program on the TV which after notifying the staff we were simply told it didn't work by one of the staff members who came to our room and simply left after saying this, a disappointing breakfast but it was free, a mystery $50 charge every night we stayed, and missing a promised fridge and microwave that was included with the room online. If you're looking for somewhere cheap to stay and don't mind dealing with the above issues, Laguardia Airport Hotel is a nice place to crash but if you're looking for somewhere to find the little things that make your stay comfortable, I'd stay at one of the nearby options.
(2)
Brit D.
This place was FINE. I mean we had three nights to stay in NY and were barely in the hotel, so that's why it was FINE. It's old and smelly and the elevators were a little scary to go in. The first room we had was dark and gloomy and the bathtub actually came out of the wall while I was showering so we had to switch rooms, yeah I've never heard of that either. We switched rooms into a slightly better room (a little more lighting to make it less gloomy). The place was whatever, you can't really complain for the price you're paying for I guess. The staff was pretty great though....the girls behind the desk helped us figure out how to get to the subway...ect. with out a problem. Would recommend staying here if you plan on being out of the hotel for most of the time.
(2)
Sarah M.
I stayed here for a night to have a place to crash while my friend and I were in NY for the weekend. This isn't a fancy hotel, but for $110/night, it was A-ok. They provide you with coffee and tea, clean towels, and a few amenities, so really, that was all we needed. The room was clean, the a/c worked fine, and the front desk people were helpful with directions. We stayed on a Saturday night, and after we checked in, the shuttle driver drove us to the train station instead of making us wait for a bus at LaGuardia. That was pretty sweet.
(4)
Victor A.
It's your average hotel with badly lit bar/restaurant. Trying to rack up my review count. Guilty as charged.
(2)
Tom R.
OH MY GOD!!!!! What a dump! We booked this hotel for 1 night before our early flight to Jacksonville FL. I wasn't expecting the ritz Carleton for the $110 a night but this was crazy. The lobby was a false impression of the rear horror that lurked behind the room door. Peeling paint, dirty carpet, sweltering heat, 7 tv channels, poor Internet, shower head set to matt rollofs height, (little people, big world), only 2 working lights, unfriendly front counter staff, false information regarding parking, bathroom towels had strange brown stains, and the list goes on and on. I had to open the window to make the room bare able and then had to listen to the constant road noise. I would rather stay the night on the street with the homeless. At least I would have $110 in my pocket. Lets not forget the $18 for parking while we stayed there. I was told on the phone when I booked the room I could pay an additional $18 per day if I needed to leave my car there. Upon arriving I was told (rather rudely) that was not and option and there was a parking lot next to the hotel. Outragious prices to park and then had to leave keys with the parking attendants. Not interested. We payed to park at the airport. This place is a disgrace to hotels everywhere. Why doesn't somebody see the potential in the land a knock this dump down and build a respectable hotel, or even a landfill would be a better use of the space.
(1)
Allan K.
This hotel is located very close to Laguardia Airport. The rooms are clean, beds comfortable, but rooms are very out dated. The green carpet had many stains and buckled in every open area. The windows are very thin which make the rooms noisy, and the air condition unit in the room made a constant ticking noise. Okay, but not recommended for long term.
(2)
Patty S.
Hotel is very well located - literally across the street from LaGuardia. Very little noise though, some car noise from freeway but no plane noise to speak of. Rooms are good size, bathtubs, showers are great. Breakfast is very good - more than usual for a continental. Free shuttle and the drivers are WONDERFUL! You can shuttle back to airport to catch bus into downtown NY easily. Cons are no place to walk closeby to eat or buy anything. No breakfast service Saturday 'til 7am which is not good if you have an early flight out. Great value and we would definitely go back. Clean and a/c and heat worked just fine. Yes, it's a little dated but who cares - if I wanted the Ritz I'd be paying $500 a nite! Great budget/economy hotel. Some of the other comments seem to be to be made by very spoiled people that expect way too much from a budget hotel. If you want perfection in NY - you have to pay for it and pay big!
(4)
Amber A.
The best thing about this place is the rate. $110 a night for New York!! The staff is very friendly and helpful and the guy bar tender is really phenomenal (he could get a job somewhere else making I'm sure a lot more $$). There is also a little food stand outside of the hotel that makes some super tasty cheap food. Okay.... I can't keep this up. I didn't want to be all negative, but I really wouldn't recommend staying here (unless money is tight and you have no other option). I've stayed here on two separate occasions now and (trying to give them the benefit of the doubt) I won't be back. It's super hot in there. I'm thinking that the ac must be broken because both times I stayed we had to leave the window open because it was so ridiculously hot. The beds have no comforters (I've never been in a hotel that doesn't provide one) and the bathroom shower head is perfect height if you're under 4 feet tall. Showering really made me feel like Will Ferrell in Elf. If you get hungry please don't order from the bar. Everything that I tried was gross. The worst was the "nacho platter" (which shouldn't even be called that). It was a plate of chips covered with Velveeta slice cheese, canned guacamole, and weird peppers. Thinking about it right now is making me feel nauseous (sorry but for $12 I at least expect real cheese). Also don't expect to be able to get anything other canned... yes I said canned... water. Who knew that even existed. And yes, it's just as refreshing as it sounds. To sum it up.... unless you find yourself broke in NY, go somewhere else.
(2)
Lee M.
I should of known that for $109 a night I was'nt getting the Taj Mahal . I thought this hotel was bad. I'm glad it was only 1 night. While showering I tried to hurry because I thought the 9 inches of water I was standing in was going to overflow before I could finish. The carpet was stained and buckled . The plus is its just outside the airport and takes only minutes for the hotel shuttle to wisk you there. I will look elsewhere next time.
(2)
Sara N.
I booked this room at the last minute using an app on my phone. The pictures and reviews seemed okay, so I thought. I was in a hurry and didn't read all the reviews. The place was a little hard to find using mapquest but it's right across from the airport. There is a bar/restaurant in the lobby. Other than that if you want food they have lots of vendors who deliver but there's nothing to eat in the area. There is a shuttle that runs about every 30 minutes to the airport which is across the street. What I didn't like about this hotel was that it is very dated. There isn't even a comforter on the bed but instead a blanket. You can hear the traffic passing by and there was a really bad odor in the room as if they didn't wash the sheets. I complained and the staff was very nice and moved me to another room that didn't smell quite as bad. I ordered pizza and ate at the bar since the smell in the room made me lose my appetite. I wouldn't stay here ever again but for someone on a budget that isn't very picky with rooms this might be okay. I got this room from the iphone app called hotel tonight for $130 on a Sunday night. Luckily I was only there for a few hours and stayed up talking to my friend.
(1)
Dalla A.
STAY AWAY. Seriously, how is this place still in business? I booked it by accident for a work trip- thought I was booking the La Guardia Plaza hotel. Dear God. Let me start with the "continental breakfast" which was honestly the most upsetting part of all. On the first morning I was there, Monday, the selection was dismal: bread, bagels, yogurt, three kinds of cereal and fruit. They only offer one kind of milk- whole milk- and there is no self serve coffee, they have to bring it out to you. Ok, fine. The next morning I went down again and they had the same baskets of bread from the day before-- they had just left it out! Overnight! Uncovered!!! So everything was hard as a rock and stale. Disgusting. This morning- Wednesday- they had the same bread as from Monday. I'm not kidding. I asked for some new bread and he did bring out a new basket but didn't bother checking the bagels or croissants to see if they were gross and hard (they were). So also: the whole hotel is about 80 degrees, the rooms smell, the carpet is stained, the furniture is old and dingy, the TV only offers 7 channels, only half the outlets worked in my room and none were beside the bed, the only computer will only let you go to an airline and print out boarding passes (you can't go online or print anything else out), the bathroom was not terribly clean, the shower head is way too low, when I pressed Fanta on the vending machine I got a Sprite... the list goes on and on. Do not stay here. Ever.
(1)
Britt G.
The lobby is a bit deceiving. It looks a lot higher class than the rest of the hotel. The hallways look horrible and need to be cleaned and recarpeted, but the rooms (at least the one we were in) are in much better shape. Don't expect anything incredibly fancy. There was a keyboard control for the TV (in addition to the typical remote control), but we didn't even attempt to use it because we had plenty else to do. The staff was very nice and helpful. We had to go into the city our last morning, wouldn't get back until after noon check-out, and our flight wasn't until 6pm, so the hotel staff stored our luggage for us until we returned. There's a shuttle that goes to and from the airport and bus stop approximately every half hour. The complimentary breakfast was juice, coffee, cereal, yogurt, croissants, bagels, danishes, fresh fruit, etc.--typical, but still very nice. One night we were exhausted and had dinner at the hotel, and the turkey burger and french fries were surprisingly delicious. Overall, definitely worth the money. I cannot stress how great the staff was. I probably will not stay here again, but that is honestly only because of the distance from the city--quite the hike!
(3)
Bill G.
It was swell. Least expensive hotel around the airport, better than average. Tonight I'm in a courtyard and it's about the same.
(3)
Dale B.
STAY AWAY!!!! I left my Tumi toiletry kit and called as soon as I arrived home. I left three messages for "head of house keeping" and a week later he will not return my call. Today I got an email from the "assistant GM " who says no one has turned it in. Hmmm. Let see. I left, then house keeping came in and it's gone. The front desk confirmed that the room was not yet rented again. You think it may be the narcotics from my recent shoulder surgery that is causing memory loss???? Mr. Clarence Grant, did they share??? Pretty creepy this staff roams your room. I am a 24 year Marriott Platinum member and I guess I am naively appalled and candidly hurt. Time to share my story with corporate travel. Maybe our 50,000 plus employee corporate account may sober up Clarence. Theft is not a fluke, it's a bad habit. December 19, room 1406 cleaning staff , you are going down!!!
(5)
Loren R.
Ok. The review is for the bar food. NOT the hotel. Descent wings. With house made ranch. Great sweet potato fries. Beer was colder than average. THE BREAD PUDDING WAS THE BEST IVE EVER HAD. FIVE. STARS. FAST FRIENDLY SERVICE. Show up here hungry.
(4)
John R.
The below review is of a Hotel we had stayed at during a trip to N.Y. in the middle of October, I thought it had posted as I wrote this review while at the airport going home. I just noticed it on my "review drafts" so here it is! I had to fly to NY on a last minute trip and the finances were tight. Due to budget I found this place and I really believe I could have found more comfort and warmth sleeping in the rental car. The lobby is very nice, however deceiving of what awaits you. This place has two lousy elevators that are slower than my grandma taking the stairs. As you walk into the elevator you must cover your nose of the 100 year old stench (they make air fresheners for this reason people) and then slowly ascend or descend depending on where you are going. The hallways that lead to your room look like corridors of a county jail ( I have never been in jail as an inmate but I work inside them from time to time) the ancient green carpet is riddled with what looks like oil stains all over and large lumps and rolls in the shady carpet. Once entering the room you see the paint chipped flaking walls from what looks like water damage along with what looked like black cleaned up mold spots. The blanket's are sheets people sheets! I tried to work what looks like to be the wall heater and try to take a nap. I wake 2 hours later colder than before so I call to the front desk on the grimy telephone. The attendant tells me that unit is only for cooling and the building only has central air which is controlled at the front desk and for whatever reason she can't change it. So I ask for more blankets and she sends a gentleman holding two sheets. I tell this nice man these are not blankets they are sheets and he politely says these are the only blankets we have. Approx 4 am I wake up to a loud boom that seemed to shake the building. Running to the window to see what the problem was I see people running around on the freeway which happened to be on the back side of the hotel. It was a car crash and for the next 30 minutes loud sirens blared next to our window. The bathroom was ok, older and rust stains in places but generally clean. Please do yourself a favor and spend double the amount than here and get a nice, comfortable, modern, and clean room elsewhere in New York and find comfort in a nice comfy bed to lay down and get some rest in this busy and beautiful city.
(1)
Michael T.
Insanely bad hotel. To start, they have a policy that you can't check in unless you present a credit card. We had prepaid for that reason - we wouldn't *have* a card with us. Then, the only other option is to *fax* a credit card authorization. Seriously? Where are we going to find a family member with a fax machine at midnight on a Friday? Did I mention we prepaid? I don't even want to get into the rest of the stay. Let's just say it was definitely a mistake to be lured by the price. AVOID AT ALL COSTS.
(1)
M T.
The only thing that was good about this hotel is that my friend and I got a few laughs in. 1. The hotel was so hot that we had to open the window in order to make the room bearable. We couldn't figure out where the heat was coming from either because our radiator was off and we couldn't figure out how to turn the A/C on. 2. As a result of said window being open, it was ridiculously loud. 3. I swear the power outlets were in the most inconvenient places ever (behind the bed), under the window, behind the TV cabinet, etc. 4. This place is such a slum that after a while it was just really funny. For example, when I was unplugging things from the outlet behind the bed so I could plug in my computer, I unplugged the plug closest to the clock-radio and my lamp. I was hoping that it would unplug the clock-radio since I have a cellphone and can live without a clock-radio. What turns off? The lamp on the other side of the room. What the hell? It was really funny, however. I think I said to my friend who was sharing the room with me, "Oh. That turned off your lamp....of course it did." 5. Housekeeping tried to enter my room without knocking; while I was in the bath. Luckily I had the doorbar on since I doubt they really wanted to see a naked pissed off person in the bathtub. 6. Ok, I get how this is a cultural thing but being Chinese-American, I'm used to walking around in bare feet when I'm inside. So I went down for breakfast in my bare feet. The staff person there, however, felt it highly necessary to basically yell at me loud enough for the entire dining room to hear for me to put some shoes on. Look, buddy, I don't mind being told to put shoes on, but do you really need to let the entire room know and make me feel like some kind of barbarian. 7. Also, the free breakfast sucked but it's free so that's not the biggest deal. 8. Perhaps the funniest thing was the height of the shower head. I'm less than 5' so it wasn't a bother for me, but I saw one of the guests who was over 6 and a half feet tall and felt super bad for him. He probably had to take a shower sitting down, poor fellow. 9. The free wi-fi was so slow I almost had an aneurysm. It would barely load my email. That was one of the most annoying things of all. 10. The beds sucked and were bad for my back. In short, swelteringly hot, impossibly slow internet, come with a sense of humor. Or, better yet, just pay the extra $50 and stay at the marriot.
(1)
William B.
I loved this place. I may be spoiled though because I work for the County so I got rooms at $75 a night. I didn't expect to pay that low for me and my dad in New York City a night. And it was walking distance from the airport. Every morning a shuttle took us to a place to catch the bus and we were in Manhattan in no time. I was very impressed with the hotel and had no problems with it. Maybe the low price pleased me but everything was super. The staff I encountered every day were helpful and friendly. The beds were nice, showers worked, everything functional and basic. No frills. It was a great place to crash after a long day of walking. The last night there my dad and I got a pizza ordered in to the hotel and we had drinks at the bar with a delightful and pretty bartender woman, and the other people at the bar were friendly and the atmosphere just pleasant. I would hope this place is as good if I go again. Convenient, well priced, and comfortable. The surrounding neighborhood wasn't that impressive I admit, but we were there to see the Yankees and tour around Manhattan, not the residences nearby!
Maria H.
It was convenient for us as we went to an event close by to this hotel and it's also very close to the airport. You definitely get what you pay for. It's quite cheap, smelly, but it was clean and safe.
(3)Valerie G.
Ok so let's be honest this hotel could've earned anywhere from 2-4 stars. Yes, I've definitely experiences better but, for the price, certainly not in NYC! Yes, it's just A-OK as far as the amenities but, really, it's the service that made me a fan of this hotel and, most importantly, this hotel was extremely wheelchair accessible and friendly, which is something that NYC generally lacks so they earned that 4th star. On check-in day, they picked us up at LGA with a wheelchair accessible van, which was great, and let us check in early, which was also convenient. Our room faced the airport and, as a SUPER light sleeper, I can guarantee that their windows are completely soundproof (unless you leave them open, duh!) Yes, the building is old and the carpets could use upgrading, but the AC was fully functional (so much so that I had to wake up during the night to turn it off) though, to be fair, my mom who was staying in another room did complain about her room temperature. Our room was wheelchair accessible with a roll-in shower so we had no experience with the shower head since ours was handheld and adjustable. Although their free continental breakfast is highly disappointing, they offer free wifi which makes up for it. Now onto the best part: service, service, service. The front desk staff was so helpful and always smiling. The Food/Bar manager personally took care of us during a very busy breakfast morning, finding us a little nook in the corner where people wouldn't walk into my friend's wheelchair while he ate breakfast. My only gripe? When you have them call a "cab" for you they call a lincoln town car - and they're usually overpriced. My advice, if you have to go into Manhattan often, take their shuttle to LGA and catch a yellow cab there instead.
(4)Tyler W.
After having to find a quick hotel for the last two nights of a 3 night stay in NYC for a music festival we decided on the Laguardia Airport Hotel as it was relatively a cheaper option than most locations in NYC. I gave the hotel a 2 star rating because while most of the staff was friendly, sometimes they didn't go above and beyond and some services and necessities were lacking. Some examples of the problems included a very short shower head (I'm 6'0 and it was at my chin), a near impossible task of reaching a medium between a boiling shower and a ice cold one, a broken movie ordering program on the TV which after notifying the staff we were simply told it didn't work by one of the staff members who came to our room and simply left after saying this, a disappointing breakfast but it was free, a mystery $50 charge every night we stayed, and missing a promised fridge and microwave that was included with the room online. If you're looking for somewhere cheap to stay and don't mind dealing with the above issues, Laguardia Airport Hotel is a nice place to crash but if you're looking for somewhere to find the little things that make your stay comfortable, I'd stay at one of the nearby options.
(2)Brit D.
This place was FINE. I mean we had three nights to stay in NY and were barely in the hotel, so that's why it was FINE. It's old and smelly and the elevators were a little scary to go in. The first room we had was dark and gloomy and the bathtub actually came out of the wall while I was showering so we had to switch rooms, yeah I've never heard of that either. We switched rooms into a slightly better room (a little more lighting to make it less gloomy). The place was whatever, you can't really complain for the price you're paying for I guess. The staff was pretty great though....the girls behind the desk helped us figure out how to get to the subway...ect. with out a problem. Would recommend staying here if you plan on being out of the hotel for most of the time.
(2)Sarah M.
I stayed here for a night to have a place to crash while my friend and I were in NY for the weekend. This isn't a fancy hotel, but for $110/night, it was A-ok. They provide you with coffee and tea, clean towels, and a few amenities, so really, that was all we needed. The room was clean, the a/c worked fine, and the front desk people were helpful with directions. We stayed on a Saturday night, and after we checked in, the shuttle driver drove us to the train station instead of making us wait for a bus at LaGuardia. That was pretty sweet.
(4)Victor A.
It's your average hotel with badly lit bar/restaurant. Trying to rack up my review count. Guilty as charged.
(2)Tom R.
OH MY GOD!!!!! What a dump! We booked this hotel for 1 night before our early flight to Jacksonville FL. I wasn't expecting the ritz Carleton for the $110 a night but this was crazy. The lobby was a false impression of the rear horror that lurked behind the room door. Peeling paint, dirty carpet, sweltering heat, 7 tv channels, poor Internet, shower head set to matt rollofs height, (little people, big world), only 2 working lights, unfriendly front counter staff, false information regarding parking, bathroom towels had strange brown stains, and the list goes on and on. I had to open the window to make the room bare able and then had to listen to the constant road noise. I would rather stay the night on the street with the homeless. At least I would have $110 in my pocket. Lets not forget the $18 for parking while we stayed there. I was told on the phone when I booked the room I could pay an additional $18 per day if I needed to leave my car there. Upon arriving I was told (rather rudely) that was not and option and there was a parking lot next to the hotel. Outragious prices to park and then had to leave keys with the parking attendants. Not interested. We payed to park at the airport. This place is a disgrace to hotels everywhere. Why doesn't somebody see the potential in the land a knock this dump down and build a respectable hotel, or even a landfill would be a better use of the space.
(1)Allan K.
This hotel is located very close to Laguardia Airport. The rooms are clean, beds comfortable, but rooms are very out dated. The green carpet had many stains and buckled in every open area. The windows are very thin which make the rooms noisy, and the air condition unit in the room made a constant ticking noise. Okay, but not recommended for long term.
(2)Patty S.
Hotel is very well located - literally across the street from LaGuardia. Very little noise though, some car noise from freeway but no plane noise to speak of. Rooms are good size, bathtubs, showers are great. Breakfast is very good - more than usual for a continental. Free shuttle and the drivers are WONDERFUL! You can shuttle back to airport to catch bus into downtown NY easily. Cons are no place to walk closeby to eat or buy anything. No breakfast service Saturday 'til 7am which is not good if you have an early flight out. Great value and we would definitely go back. Clean and a/c and heat worked just fine. Yes, it's a little dated but who cares - if I wanted the Ritz I'd be paying $500 a nite! Great budget/economy hotel. Some of the other comments seem to be to be made by very spoiled people that expect way too much from a budget hotel. If you want perfection in NY - you have to pay for it and pay big!
(4)Amber A.
The best thing about this place is the rate. $110 a night for New York!! The staff is very friendly and helpful and the guy bar tender is really phenomenal (he could get a job somewhere else making I'm sure a lot more $$). There is also a little food stand outside of the hotel that makes some super tasty cheap food. Okay.... I can't keep this up. I didn't want to be all negative, but I really wouldn't recommend staying here (unless money is tight and you have no other option). I've stayed here on two separate occasions now and (trying to give them the benefit of the doubt) I won't be back. It's super hot in there. I'm thinking that the ac must be broken because both times I stayed we had to leave the window open because it was so ridiculously hot. The beds have no comforters (I've never been in a hotel that doesn't provide one) and the bathroom shower head is perfect height if you're under 4 feet tall. Showering really made me feel like Will Ferrell in Elf. If you get hungry please don't order from the bar. Everything that I tried was gross. The worst was the "nacho platter" (which shouldn't even be called that). It was a plate of chips covered with Velveeta slice cheese, canned guacamole, and weird peppers. Thinking about it right now is making me feel nauseous (sorry but for $12 I at least expect real cheese). Also don't expect to be able to get anything other canned... yes I said canned... water. Who knew that even existed. And yes, it's just as refreshing as it sounds. To sum it up.... unless you find yourself broke in NY, go somewhere else.
(2)Lee M.
I should of known that for $109 a night I was'nt getting the Taj Mahal . I thought this hotel was bad. I'm glad it was only 1 night. While showering I tried to hurry because I thought the 9 inches of water I was standing in was going to overflow before I could finish. The carpet was stained and buckled . The plus is its just outside the airport and takes only minutes for the hotel shuttle to wisk you there. I will look elsewhere next time.
(2)Sara N.
I booked this room at the last minute using an app on my phone. The pictures and reviews seemed okay, so I thought. I was in a hurry and didn't read all the reviews. The place was a little hard to find using mapquest but it's right across from the airport. There is a bar/restaurant in the lobby. Other than that if you want food they have lots of vendors who deliver but there's nothing to eat in the area. There is a shuttle that runs about every 30 minutes to the airport which is across the street. What I didn't like about this hotel was that it is very dated. There isn't even a comforter on the bed but instead a blanket. You can hear the traffic passing by and there was a really bad odor in the room as if they didn't wash the sheets. I complained and the staff was very nice and moved me to another room that didn't smell quite as bad. I ordered pizza and ate at the bar since the smell in the room made me lose my appetite. I wouldn't stay here ever again but for someone on a budget that isn't very picky with rooms this might be okay. I got this room from the iphone app called hotel tonight for $130 on a Sunday night. Luckily I was only there for a few hours and stayed up talking to my friend.
(1)Dalla A.
STAY AWAY. Seriously, how is this place still in business? I booked it by accident for a work trip- thought I was booking the La Guardia Plaza hotel. Dear God. Let me start with the "continental breakfast" which was honestly the most upsetting part of all. On the first morning I was there, Monday, the selection was dismal: bread, bagels, yogurt, three kinds of cereal and fruit. They only offer one kind of milk- whole milk- and there is no self serve coffee, they have to bring it out to you. Ok, fine. The next morning I went down again and they had the same baskets of bread from the day before-- they had just left it out! Overnight! Uncovered!!! So everything was hard as a rock and stale. Disgusting. This morning- Wednesday- they had the same bread as from Monday. I'm not kidding. I asked for some new bread and he did bring out a new basket but didn't bother checking the bagels or croissants to see if they were gross and hard (they were). So also: the whole hotel is about 80 degrees, the rooms smell, the carpet is stained, the furniture is old and dingy, the TV only offers 7 channels, only half the outlets worked in my room and none were beside the bed, the only computer will only let you go to an airline and print out boarding passes (you can't go online or print anything else out), the bathroom was not terribly clean, the shower head is way too low, when I pressed Fanta on the vending machine I got a Sprite... the list goes on and on. Do not stay here. Ever.
(1)Britt G.
The lobby is a bit deceiving. It looks a lot higher class than the rest of the hotel. The hallways look horrible and need to be cleaned and recarpeted, but the rooms (at least the one we were in) are in much better shape. Don't expect anything incredibly fancy. There was a keyboard control for the TV (in addition to the typical remote control), but we didn't even attempt to use it because we had plenty else to do. The staff was very nice and helpful. We had to go into the city our last morning, wouldn't get back until after noon check-out, and our flight wasn't until 6pm, so the hotel staff stored our luggage for us until we returned. There's a shuttle that goes to and from the airport and bus stop approximately every half hour. The complimentary breakfast was juice, coffee, cereal, yogurt, croissants, bagels, danishes, fresh fruit, etc.--typical, but still very nice. One night we were exhausted and had dinner at the hotel, and the turkey burger and french fries were surprisingly delicious. Overall, definitely worth the money. I cannot stress how great the staff was. I probably will not stay here again, but that is honestly only because of the distance from the city--quite the hike!
(3)Bill G.
It was swell. Least expensive hotel around the airport, better than average. Tonight I'm in a courtyard and it's about the same.
(3)Dale B.
STAY AWAY!!!! I left my Tumi toiletry kit and called as soon as I arrived home. I left three messages for "head of house keeping" and a week later he will not return my call. Today I got an email from the "assistant GM " who says no one has turned it in. Hmmm. Let see. I left, then house keeping came in and it's gone. The front desk confirmed that the room was not yet rented again. You think it may be the narcotics from my recent shoulder surgery that is causing memory loss???? Mr. Clarence Grant, did they share??? Pretty creepy this staff roams your room. I am a 24 year Marriott Platinum member and I guess I am naively appalled and candidly hurt. Time to share my story with corporate travel. Maybe our 50,000 plus employee corporate account may sober up Clarence. Theft is not a fluke, it's a bad habit. December 19, room 1406 cleaning staff , you are going down!!!
(5)Loren R.
Ok. The review is for the bar food. NOT the hotel. Descent wings. With house made ranch. Great sweet potato fries. Beer was colder than average. THE BREAD PUDDING WAS THE BEST IVE EVER HAD. FIVE. STARS. FAST FRIENDLY SERVICE. Show up here hungry.
(4)John R.
The below review is of a Hotel we had stayed at during a trip to N.Y. in the middle of October, I thought it had posted as I wrote this review while at the airport going home. I just noticed it on my "review drafts" so here it is! I had to fly to NY on a last minute trip and the finances were tight. Due to budget I found this place and I really believe I could have found more comfort and warmth sleeping in the rental car. The lobby is very nice, however deceiving of what awaits you. This place has two lousy elevators that are slower than my grandma taking the stairs. As you walk into the elevator you must cover your nose of the 100 year old stench (they make air fresheners for this reason people) and then slowly ascend or descend depending on where you are going. The hallways that lead to your room look like corridors of a county jail ( I have never been in jail as an inmate but I work inside them from time to time) the ancient green carpet is riddled with what looks like oil stains all over and large lumps and rolls in the shady carpet. Once entering the room you see the paint chipped flaking walls from what looks like water damage along with what looked like black cleaned up mold spots. The blanket's are sheets people sheets! I tried to work what looks like to be the wall heater and try to take a nap. I wake 2 hours later colder than before so I call to the front desk on the grimy telephone. The attendant tells me that unit is only for cooling and the building only has central air which is controlled at the front desk and for whatever reason she can't change it. So I ask for more blankets and she sends a gentleman holding two sheets. I tell this nice man these are not blankets they are sheets and he politely says these are the only blankets we have. Approx 4 am I wake up to a loud boom that seemed to shake the building. Running to the window to see what the problem was I see people running around on the freeway which happened to be on the back side of the hotel. It was a car crash and for the next 30 minutes loud sirens blared next to our window. The bathroom was ok, older and rust stains in places but generally clean. Please do yourself a favor and spend double the amount than here and get a nice, comfortable, modern, and clean room elsewhere in New York and find comfort in a nice comfy bed to lay down and get some rest in this busy and beautiful city.
(1)Michael T.
Insanely bad hotel. To start, they have a policy that you can't check in unless you present a credit card. We had prepaid for that reason - we wouldn't *have* a card with us. Then, the only other option is to *fax* a credit card authorization. Seriously? Where are we going to find a family member with a fax machine at midnight on a Friday? Did I mention we prepaid? I don't even want to get into the rest of the stay. Let's just say it was definitely a mistake to be lured by the price. AVOID AT ALL COSTS.
(1)M T.
The only thing that was good about this hotel is that my friend and I got a few laughs in. 1. The hotel was so hot that we had to open the window in order to make the room bearable. We couldn't figure out where the heat was coming from either because our radiator was off and we couldn't figure out how to turn the A/C on. 2. As a result of said window being open, it was ridiculously loud. 3. I swear the power outlets were in the most inconvenient places ever (behind the bed), under the window, behind the TV cabinet, etc. 4. This place is such a slum that after a while it was just really funny. For example, when I was unplugging things from the outlet behind the bed so I could plug in my computer, I unplugged the plug closest to the clock-radio and my lamp. I was hoping that it would unplug the clock-radio since I have a cellphone and can live without a clock-radio. What turns off? The lamp on the other side of the room. What the hell? It was really funny, however. I think I said to my friend who was sharing the room with me, "Oh. That turned off your lamp....of course it did." 5. Housekeeping tried to enter my room without knocking; while I was in the bath. Luckily I had the doorbar on since I doubt they really wanted to see a naked pissed off person in the bathtub. 6. Ok, I get how this is a cultural thing but being Chinese-American, I'm used to walking around in bare feet when I'm inside. So I went down for breakfast in my bare feet. The staff person there, however, felt it highly necessary to basically yell at me loud enough for the entire dining room to hear for me to put some shoes on. Look, buddy, I don't mind being told to put shoes on, but do you really need to let the entire room know and make me feel like some kind of barbarian. 7. Also, the free breakfast sucked but it's free so that's not the biggest deal. 8. Perhaps the funniest thing was the height of the shower head. I'm less than 5' so it wasn't a bother for me, but I saw one of the guests who was over 6 and a half feet tall and felt super bad for him. He probably had to take a shower sitting down, poor fellow. 9. The free wi-fi was so slow I almost had an aneurysm. It would barely load my email. That was one of the most annoying things of all. 10. The beds sucked and were bad for my back. In short, swelteringly hot, impossibly slow internet, come with a sense of humor. Or, better yet, just pay the extra $50 and stay at the marriot.
(1)William B.
I loved this place. I may be spoiled though because I work for the County so I got rooms at $75 a night. I didn't expect to pay that low for me and my dad in New York City a night. And it was walking distance from the airport. Every morning a shuttle took us to a place to catch the bus and we were in Manhattan in no time. I was very impressed with the hotel and had no problems with it. Maybe the low price pleased me but everything was super. The staff I encountered every day were helpful and friendly. The beds were nice, showers worked, everything functional and basic. No frills. It was a great place to crash after a long day of walking. The last night there my dad and I got a pizza ordered in to the hotel and we had drinks at the bar with a delightful and pretty bartender woman, and the other people at the bar were friendly and the atmosphere just pleasant. I would hope this place is as good if I go again. Convenient, well priced, and comfortable. The surrounding neighborhood wasn't that impressive I admit, but we were there to see the Yankees and tour around Manhattan, not the residences nearby!
(4)